Frequently asked questions

What happened to the Colon Regulator?

After 18 months in the market, we realised that our name did not reflect the impact the product was having on people’s gut health. After much deliberation, we have renamed the product Healthy Gut. The product is exactly the same, it just has a new name.

What can I use the product for?

SmartHerbals Healthy Gut has been tested in a Phase 1 clinical trial for its efficacy in resolving diarrhoea. In addition, we have customers that use it to assist with constipation, bloating, heartburn, lactose intolerance, ulcers, and IBS flare-ups.

As a gut health supplement, it helps your gut function more normally, and with regular use most people report a noticeable improvement in their gut health, and by extension, their general health.

Please contact us if you have any other concerns about the product. We are serious about safety and want you to be confident in using the product.

Where can I find the medical information?

Click the links to download the Professional Information and Patient Information Leaflet.

Where can I buy SmartHerbals?

Please check our “find products” page to see where to order our product.

How should I take SmartHerbals Healthy Gut?

A single dose is 10 grams of powder. You can mix it with anything you like, hot or cold, for example, water, juice, smoothies, or cereal. It dissolves better in warm liquid, or you can swish a bit of extra liquid to get the sediment.

When should I take SmartHerbals Healthy Gut?

Many people take it during breakfast, but you can take it when it is convenient for your schedule.

Is SmartHerbals Healthy Gut safe for diabetic people?

The powder contains some sugar, but since it does not change one’s glucose level, it is safe to use.

FAQs for ordering

How do I pay? Is my information secure?

Smart Biotech uses Payfast, one of South Africa’s most trusted payment platforms to process cheque and credit card transactions. Payfast has robust security protocols in place to keep your data safe. Smart Biotech has no access to the data entered on the Payfast site.

If you prefer to use EFT via your own banking app, you can select the option during the payment process. Please remember to send us your proof of payment, whether by email or via WhatsApp.

How are you getting the product to me?

Smart Biotech uses The Courier Guy, one of South Africa’s leading courier companies. They provide the following services:

  • Deliver to your door

  • Deliver to a TCG Kiosk

When you place your order, we will ask you where you want the parcel delivered. If you prefer a pickup point, please provide the address of a Courier Guy kiosk.

Outside South Africa?

We can make a plan! Please contact us directly and we will see what options we have.